Below FAQ are some common concerns of our customers before purchasing the products.
If you have other questions, please just send it to support@googlespread.com.
- All
- Presale
- Return and Refunds
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 12-24 hours!
Presale
We typically process orders within 1 to 2 business days. Shipping times vary depending on the selected method and your location.
We offer both free and paid shipping options. The available methods will be displayed at the checkout based on your location and package weight/size.
Yes, we provide tracking information for all shipped orders. You can track your order through the "Track Order" section on our store or using the tracking details provided by the shipping carrier.
Currently, we only offer shipping within India. We apologize for any inconvenience caused.
Return and Refunds
In the event of receiving a damaged or defective item, please contact our customer support immediately. We will guide you through the return process and provide a suitable solution.
We accept returns within a specified time frame if the item is in its original condition and packaging. However, return shipping costs may be borne by the customer in such cases.
Once we receive and verify the returned item, we initiate the refund process. Please allow a reasonable processing time for the refund to be credited back to your original payment method, which may vary depending on your bank or payment provider.
Yes, certain items are non-returnable for hygiene or safety reasons, such as intimate apparel, swimwear, cosmetics, perishable goods, and personalized/customized items.